First Backup - Online Backup Service provides automated, low-cost, secure online backup with on-demand point and click recovery from any computer.  Free Trial!
FirstBackup supports HIPAA compliance through automated off-site data protection with on-demand recovery, while ensuring strict data security and confidentiality.    
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15-Day Free online data backup Trial




"I really appreciate all the help the support team has given me, they contact me in a timely manner and explain things to me so I can easily understand. Thank you."

- Janell K, Montana


"Your customer support people are wonderful. They are incredible and very service oriented."

- DeVilla W, Massachusetts




"I appreciate that FirstBackup contacts me when there are problems."

- Michael P, California



Free Technical Support 24x7x365
Telephone support is available M-F 8a-6p (central time)
1-866-966-6543 option 3 (toll free)
Live Chat support is available M-F 8a-6p (central time)
E-mail: support@firstbackup.com is monitored M-F 8a-6p (central time)
 
After Hours Emergency Support, is available 24x7x365
Login to My.FirstBackup.com and call the Emergency Support number listed on the Support page.
Your message will be delivered to a support technician on call
 
For Priority support terms, please contact your First Backup Sales Representative.
                                     

 

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Support Topics



Supported Platforms
Technical Requirements
  • Windows XP/Vista/7/Server 2003/2008/2011/2012
     
  • Pentium 4 or higher CPU
     
  • 1 GB RAM or greater
     
  • 3 GB free disk space, plus space required for processing
     
  • TCP/IP Network, Dial-Up Networking (if desired)
     
  • Modem or other networking hardware
     
     

 


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